Cancellation Policy

Cancellation Policy

At Saree Heritage, we understand that sometimes circumstances change. Please review our cancellation policy carefully.

Order Cancellation by Customer

• Within 24 Hours: You may cancel your order free of charge within 24 hours of placing the order, provided the order hasn't yet been shipped. To cancel, please send an email to thesareeheritage@gmail.com with your order number and a request for cancellation.
• After 24 Hours or Once Shipped: Once 24 hours have passed since the order was placed, or if the order has already been shipped, we're unable to process a cancellation. In such cases, you'll need to follow our Exchange and Return Policy once you receive the product.
• Customized/Made-to-Order Items: Orders for customized or made-to-order sarees cannot be cancelled.

Order Cancellation by Saree Heritage

• The Saree Heritage reserves the right to cancel an order for various reasons, including but not limited to:
• Unavailability of the product.
• Errors in pricing or product description.
• Suspicion of fraudulent activity.
• Incomplete or inaccurate shipping information provided by the customer.
• In the event that The Saree Heritage cancels an order, you'll be notified promptly via email, and a full refund will be issued to your original method of payment.

Refund for Cancelled Orders

• If your order cancellation is approved, the refund will be processed to your original method of payment within 9-15 business days. Please note that banks and credit card companies may take additional time to process and post the refund.